Your Safety Matters

Safety is Our Priority

We've built multiple layers of protection to ensure every Charter Keke ride is safe and secure.

How We Keep You Safe

Verified Users

All drivers and riders must verify their identity. Drivers undergo additional background checks.

Real-time Tracking

Track your ride in real-time and share your trip status with friends and family.

Emergency Support

Access emergency assistance directly from the app with our 24/7 support line.

Trip Alerts

Get notifications at every stage of your trip, from pickup to destination.

Ride Monitoring

Our team monitors rides for unusual activity and can intervene if needed.

Secure Payments

All payments are encrypted and processed through secure payment gateways.

Community Safety

A Community Built on Trust

Charter Keke is more than just a ride-sharing app - it's a community of Lagos riders and drivers looking out for each other. Our rating and review system helps maintain high standards for both riders and drivers.

  • Two-way ratings after every ride
  • Detailed reviews visible to all users
  • Community reporting system
  • Regular safety audits

Safety Tips

  • 1Always verify the driver and keke details before getting in
  • 2Share your ride details with a trusted friend or family member
  • 3Sit in the back seat when riding alone
  • 4Keep your phone charged and location services enabled
  • 5Trust your instincts - if something feels wrong, don't take the ride
  • 6Report any concerning behavior immediately through the app

Emergency Support

Available 24/7 for urgent safety concerns

Have questions about our safety measures?