Privacy Policy

1. Information We Collect

Charter Keke collects information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Date of birth for age verification
• Profile information and preferences
• Payment information processed securely through Paystack
• Location data when using our ride services
• Communication data between riders and drivers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match riders with compatible co-riders and drivers
• Process transactions and send related information
• Send notifications about rides and service updates
• Respond to comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent activities

3. Information Sharing

We may share your information in the following circumstances:

• With drivers and co-riders when you request a ride
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and safety of users

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Paystack and never stored on our servers.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Control location sharing preferences

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@charterkeke.com
• Phone: +234 808 319 1228
• Address: Lagos, Nigeria